Unlimited Trip Options
We’ll Take You More Places More Often
COTA offers multiple ways to pay your fare, including passes that make it fast and easy to get onboard. Keep reading to learn where you can buy passes and how a C-pass could help you ride COTA as often as you want—for free.
Buying a Pass is Almost As Easy As Using It
You can purchase COTA passes at the following offices, ticket vending machines and retail locations.
|Customer Experience Center & Guest Services|
|33 North High Street, Columbus, 43215||614-228-1776|
|Ticket Vending Machines|
|Easton Transit Center, 4260 Stelzer Road, Columbus, 43230||614-228-1776|
|33 North High Street, Columbus, 43215||614-228-1776|
|South Terminal, Rich St, Columbus, 43215||614-228-1776|
|John Glenn International Airport (Arrivals), 4600 International Gateway, Columbus, 43219||614-228-1776|
|Spring Street Terminal, 33 W Spring St, Columbus, 43215||614-228-1776|
|Northland Transit Center, 5495 Cleveland Ave, Columbus, 43231||614-228-1776|
|Kroger Locations (CASH ONLY)|
|1350 N. High St., Columbus, 43201||614-294-5684|
|2990 Crown Plaza, Columbus, 43220||614-326-5645|
|2000 E. Main St., Columbus, 43209||614-252-0761|
|3600 Soldana Blvd., Columbus, 43228||614-279-8989|
|3417 N. High St., Columbus, 43214||614-263-1766|
|2161 Eakin Rd., Columbus, 43223||614-274-7717|
|199 Graceland Blvd., Columbus, 43214||614-410-1095|
|1955 W. Henderson Rd., Columbus, 43220||614-457-1825|
|2525 Hilliard-Rome Rd., Columbus, 43026||614-771-4174|
|3675 E. Broad St., Columbus, 43213||614-237-0076|
|1745 Morse Rd., Columbus, 43229||614-405-9400|
|1375 Chambers Rd., Columbus, 43212||614-488-1116|
|2913 Olentangy River Rd., Columbus, 43214||614-265-2800|
|1441 Parsons Ave., Columbus, 43207||614-445-5727|
|4485 Refugee Rd., Columbus, 43232||614-861-4578|
|6962 E. Main St., Columbus, 43068||614-866-5336|
|3637 S. High St., Columbus, 43207||614-492-1077|
|7625 Sawmill Rd., Dublin, 43016||614-923-2333|
|55 W. Schrock Rd., Columbus, 43081||614-890-8660|
|5800 W. Broad St., Columbus, 43119||614-870-4350|
|850 S. Hamilton Rd., Columbus, 43213||614-759-2745|
|1425 Worthington Center Dr., Columbus, 43085||614-841-7410|
|60 Worthington Mall, Columbus, 43085||614-885-3889|
|150 W. Sycamore St., Columbus, 43215||614-340-7979|
|2474 Stringtown Rd., Grove City, 43123||614-845-1676|
|3588 Gender Rd., Canal Winchester, 43110||614-920-7400|
|5161 Hampstead Village Center, New Albany, 43054||614-855-8665|
|Giant Eagle Locations|
|2801 N. High St., Columbus, 43202||614-268-0976|
|2250 E. Main St. Bexley, 43209||614-591-6635|
|840 W. 3rd Ave., Columbus, 43212||614-294-2186|
|280 E. Whittier St., Columbus, 43206||614-443-6575|
|4780 W. Broad St., Columbus, 43228||614-878-8710|
|Columbus State Community College Bookstore|
|283 Cleveland Ave., Columbus, 43215||614-287-2427|
Downtown Workers Can Go More Places for Less
The C-pass program gives people who work downtown a way to get around the city—for free. Eligible workers can use their C-pass any day, any time, on any route, at no cost to them or their employer.
How much is a C-pass?
The C-pass is free, thanks to a partnership between COTA, the Mid-Ohio Regional Planning Commission and downtown property owners of the Capital Crossroads Special Improvement District.
Who’s eligible for a C-pass?
You can get a C-pass if your employer is participating and you work in eligible buildings within the Capital Crossroads Special Improvement District. Some, though not all, Franklin County and City of Columbus employees also qualify. To verify your eligibility, check with your employer or HR representative and check the list of eligible addresses. You can also contact a C-pass representative at 614-591-4184 or email@example.com.
How do I register for a C-pass?
Employees should contact their Human Resources manager to register. Employers interested in signing up employees can get started by registering on the secure member portal.
How do I get my transit pass?
To pay your fare and board COTA buses, you will need a special C-pass credential. When your company account manager creates your C-pass account, they can enable your C-pass credential by choosing a COTA photo ID or smartphone option. The photo ID option requires you to pick up your smart card and the smartphone option requires downloading the COTA Connector app on your Android or Apple device.
If I already have a monthly pass and am eligible for a C-pass, can I get a refund for my monthly pass?
Refunds will not be issued for monthly passes.
Can I opt out of the C-pass program at any time?
Yes, you can. Simply notify your company account manager and they will remove you from the member portal.
How long is my C-pass valid?
Your C-pass will be active through December 31, 2025, as long as you are working for an eligible employer.
What happens if I leave my job?
Your pass will be deactivated on your last day of employment with an eligible company. If you begin employment with another eligible employer in downtown Columbus, your new employer will need to create a new account for you.
Can my family ride COTA with C-pass too?
No. Only the eligible employee can use C-pass.
What if I take the bus to work but then suddenly need to run home?
You can use the Emergency Ride Home program, a free service that assures commuters they won’t be stranded at work in the case of an emergency, illness or unexpected overtime.