Service Updates to Meet Your Needs
The pandemic continues to present COTA with a series of unprecedented mobility challenges. Yet, throughout these unique circumstances, we remain inspired by the ingenuity and tenacity of both our employees and our essential customers.
To help keep you safe, COTA implemented cutting-edge daily sanitization procedures that exceed industry standards. From fogging to intensely cleaning every surface, COTA employees are going the extra mile to prevent the spread of COVID-19. In addition to sanitization, all customers and employees are required to wear masks on transit vehicles, bus capacity is capped at 20 passengers and fares are suspended to allow for rear door boarding.
As we continue to navigate this rapidly changing environment, our COTA team is closely monitoring customer feedback and ridership data to implement safe, effective service changes.
September Service Changes
Effective September 21, 2020:
In order to accommodate your needs, the following changes are being made for September 21, 2020 :
- Expanded service hours – from 5am to 11pm on our most active lines, seven days a week.
- Increased frequency on high-ridership lines 1, 2, 10 and CMAX.
- Improved frequency on several lines from 60 minutes to 30 minutes.
- COTA will restore Line 21 Hilliard Rome and Line 25 Brice.
- The Northeast Franklin County Emergency On-Demand Service will shift to a Bus On-Demand model.
For a full summary of changes and updated schedules, view our Service Change Summary Table. For more information, please contact Customer Care at (614) 228-1776.
Tell us what you think!
Your voice is crucial to COTA’s success. That’s why we plan to host a virtual public comment meeting on Tuesday, September 15 from 6pm to 7pm
September 15 Meeting Details :
- When it is time, you can join the meeting by clicking here
- Add the meeting to your calendar: Outlook – iCalendar – Google Calendar
- Call in by dialing (415) 655-0001 and use access code 171 918 3024
Current Schedules as of August 20, 2020 (click on your line to view schedule)
Line 1 Kenny/Livingston
Line 2 N High/E Main
Line 3 Northwest/Harrisburg
Line 4 Indianola/Lockbourne
Line 5 W 5th Ave/Refugee
Line 6 Cleveland/Sullivant
Line 7 Mt Vernon
Line 8 Karl/S High/Parsons
Line 9 W Mound/Brentnell
Line 10 E Broad/W Broad
Line 11 Bryden/Maize
Line 12 McKinley/Fields
Line 22 OSU/Rickenbacker
Line 23 James/Stelzer
Line 24 Hamilton
Line 31 Hudson
Line 32 N Broadway
Line 33 Henderson
Line 34 Morse
Line 102 Polaris Pkwy/N High
COTA Plus On-Demand Pilot
The following lines are temporarily suspended: 13 Arlington/1st, 21 Hilliard Rome, 25 Brice, 35 Dublin-Granville, 41 Crosswoods/Polaris, 42 Sharon Woods, 43 Westerville, 44 Easton, 45 New Albany, 46 Gahanna, 51 Reynoldsburg, 52 Canal Winchester, 61 Grove City, 71 Hilliard, 72 Tuttle, 73 Dublin, 74 Smoky Row, AirConnect, Night Owl, and CBUS
We Value Your Health
For your safety and the safety of our employees, a mask is required to board any COTA vehicle.
Your safety is COTA’s No. 1 priority which is why masks are mandatory for all customers and employees on any COTA transit vehicle. Whether your mask is medical or homemade, it must completely cover your nose and mouth. Below are a few mask guidelines from the Centers for Disease Control and Prevention (CDC) and the Ohio Department of Health (ODH).